Maurya Infotek Pvt. Ltd. deals with leading Communication OEM’s of the world, which includes SunGard Public Sector Command and Control (C&C).
SunGard Public Sector Command and Control (C&C) was formally accepted as the national solution for Command and Control in 2002 and granted the NSPIS® badge. SunGard C&C builds on the success and the underlying architecture of the SunGard CAPTOR C&C application, which has been implemented in a number of forces since 1995. C&C is a cornerstone of the SunGard Control Room solution along with the DS2000 Integrated Communications Control System (ICCS), and is integrated with leading Contact Management products.
SunGard C&C enables the police to provide a better service to the public. Its high performance and intuitive user interface ensure a faster response to emergency calls. It improved presentation of information means that operators can provide a more informed response to callers. Its ability to communicate with other organizations provides a more coherent service-wide response than has previously been possible.
SunGard C&C provides a wide range of configuration options to ensure that it can be tailored to the needs of individual forces and other organizations, in particular, the organisation hierarchy, control room structure, users, terminals and user roles can all be configured as required by an individual organisation. Reconfiguration of the organisation hierarchy within SunGard C&C can be performed by the organisation’s staff and without the need to involve the supplier.
SunGard C&C itself comprises nine component applications, the core application and eight supporting applications plus an MIS database and Integrated GIS.
SunGard C&C is carefully specified and designed to provide full integration capabilities with other police IT systems. This is achieved through the published, comprehensive Application Programming Interface (API) that provides the mechanism and message structures for inter-application communication interfaces with other systems.
- SunGard has pioneered the widespread provision of inter-agency incident exchange and update through close cooperation with its customer base.
- Comprehensive mobile data integration facilities have been delivered providing access to SunGard C&C from hand-held mobile data devices.
- An extensive Contact Management interface is now in use providing a broad range of facilities for data update, retrieval and search.
- Integration with Crime applications is in operation with automatic export of incident data to Crime and automatic update of SunGard C&C incidents.
- Two-way integration with Duty Management Systems, such as NSPIS HR, is provided.
Advantages- Improved quality of service to the public
- Enhanced officer safety
- Schengen Information System compliant
- High performance and proven scalability
- Interoperability with other agencies
- Network friendly with low bandwidth requirement
- Published Application Programming Interface (API)
- Shared cost of future developments
- Component-based, ISS4PS compatible architecture
- Browser Access
- Mobile Data
- Automatic resource location system
- Fully Integrated with Airwave for Status and SDS text messages
- Comprehensive training package
- Fully approved as the national solution for Command and Control (NSPIS)